Privacy Policy.

Who controls your information

White Hare Distillery is the data controller for information collected through this website. You can contact the distillery at 1 Bridge Street, Usk, Monmouthshire, NP15 1BQ or by email at hello@whiteharedistillery.co.uk.

Information we may collect

Depending on how you use the site, this can include your name, email address, telephone number, delivery and billing details, order information, event or masterclass booking information, enquiry content and newsletter preferences. Payment card information should be handled by the payment provider rather than stored by this website.

How information is used

Information can be used to process orders, organise bookings, reply to enquiries, provide customer service, manage subscriptions, send requested marketing communications and maintain the security and performance of the website.

Legal bases

Processing may be necessary to perform a contract, take steps at your request before entering a contract, comply with legal obligations, pursue legitimate business interests, or rely on your consent where required, including for email marketing and non-essential cookies.

Service providers

The production website may use service providers for hosting, security, payment processing, email delivery and website administration. The intended technical stack includes Cloudflare for hosting and security, Stripe for payments, and Resend for website and newsletter email. Each provider processes information under its own terms and data protection obligations.

Retention and your rights

Personal information should only be kept for as long as needed for the purpose it was collected, including legal, accounting and customer service requirements. Under UK data protection law you may have rights to access, correct, erase, restrict or object to processing, and to withdraw consent where consent is the legal basis.

Marketing

Newsletter subscribers can unsubscribe at any time using the unsubscribe link in a marketing email or by contacting the distillery.

Policy status

This page is prepared for the website mock-up and should be reviewed against White Hare Distillery's final data flows, providers and ICO documentation before launch.